Hospital clipboards and bulletin boards have become a thing of the past. Hospital and health centers must now invest in electronic medical software to better manage their workflow and processes.
Choosing the right electronic medical record (EMR) software for your facility will help increase efficiency and streamline workflows. Choosing the wrong software can hamper your processes, generate obstacles, and generally make it more difficult to work and keep patients happy.
It can be challenging to choose the right EMR. It takes time, effort, and a lot of communication with software providers and facility staff. But if you choose a system that is suitable for your needs, it will pay off in the long run.
1. Define your needs, identify what features you want your EMR to have like scheduling, automated billing, or e-Prescribing? To help you figure this out, map out your patient visit and ideal practice workflow and look for areas where an EMR can provide support, notes an expert from Raintree Systems.
2. Choose a system that’s easy to use. Your system may have all the fancy bells and whistles, but if your staff finds it difficult to use it could end up costing more in the long run through failed implementation. Look for a system that is intuitive and easy-to-use. If patients are frustrated by trying to find their pertinent info and what to click they won't citing, it’s too hard to use.
3. Be specific. Software that is specially designed for your particular needs (such as a hospital) is more likely to produce favorable results and user experiences. Generic EMR applications are okay, but you’ll have to deal with unused features and features you really need but don’t have.
4. Clarify your budget before shelling money out for an EMR. Ask about all upfront costs and recurring expenses you’ll have to pay for the software and hardware, as well as ongoing maintenance and support from the vendor.
Ask about payment terms as well, and make sure everything is put down in a written agreement.