Entrepreneurs who have been around for a while probably remember the painstaking processes involved in using an IT infrastructure. They had no other recourse but to purchase the infrastructure or build it; sometimes it was both. They were largely on their own when it came to its maintenance. Upgrades were not automatic, seamless, or problem-free; they took time and more hardware and software. The costs were often very limiting.
Until SaaS came around, you just didn’t have much of a choice but to live with what you bought. SaaS or Software as a Service changed that.
Shared infrastructure available over the Internet via subscription is the future of IT infrastructure. Whether you need SaaS service management software, messaging software, accounting software, office apps, or service desk management software, there is a provider for that.
The choice to use SaaS is often easy for entrepreneurs and IT professionals. The benefits include the following:
Lower learning curve
Practically any computer or device connected to the Internet can access and run a SaaS application. This makes the learning curve substantially lower, as most people are familiar with the use of the Web.
Many SaaS applications are available on a limited trial offer, which means you don’t have to subscribe if you are not pleased. You don’t have to buy the license, as this is a shared infrastructure. You don’t even have to hire an entire IT team to manage the infrastructure, as the SaaS provider does that for you.
You don’t have to download a patch or do anything remotely like what IT infrastructure managers had to do before. Whenever an update or upgrade is available, it only takes a few clicks to apply it. Most SaaS applications do not require additional hardware or software as your demand increases.
Your productivity will not suffer if your business grows, as your IT management software scales up with it. Customer demand is not a problem. Many applications also allow easy customization to fit your needs.
SaaS is here, and it is ushering in the future of IT infrastructure capabilities never seen before. If you haven’t shifted your infrastructure needs to use SaaS, you may be lagging behind and paying more.